FAQ

q&aBelow you will find answers to our frequently asked questions. If you have a question that is not answered below, please email us at [email protected].

Do I have to attend the eCourse at certain times? Are the presentations live?

PsychAlive’s eCourses are made up of several features (including: multimedia presentations, expert videos, self-reflective exercises, interactive forums, etc.) all of which will be available on our eCourse website for you to view (or review) at your convenience. You can log on anytime you choose and watch the presentations at the times that are most convenient to you. The only live element will be the Q&A sessions.

If you are taking an archived eCourse, all of the lessons and materials have already been uploaded, so you may watch them anytime.

I am unable to attend the live Q & A sessions. What can I do?

If you are unable to attend the live Q & A sessions, you can email us your questions in advance and watch for your answers when the Q & A is posted on the website 24 hours later.

If you are taking an archived eCourse, you may watch the recordings of the live Q & A sessions, however the instructor will not be able to answer your questions.

Can I begin an eCourse after it has already started?

Yes, you can begin an eCourse anytime. However, you may miss out on the opportunity to ask questions in the live Q & A sessions or interact with your classmates in the discussion forum in real time.

Is there an interactive element to the course? Can you interact with classmates and the teacher?

Students can interact with one another in the discussion forums. Each week, the instructor posts questions to spark discussions and students are encouraged to post their own questions, as well.

There is more interaction between students during the live eCourse, but you are welcome to use the discussion forums for an archived course, as well.

Are Continuing Education Credits (CEs) offered for these eCourses?

Some of our eCourse offer Continuing Education Credits, which can be purchased separately from our CE partner R. Cassidy Seminars.

I don’t have a PayPal account. How can I purchase this course?

You don’t need to create a PayPal account to purchase the eCourse. PayPal offers the option to pay with a debit or credit card without creating an account.

I am having trouble accessing my course. What should I do?

Email us at [email protected] and we will be happy to help you.